Top tips to improve enterprises’ mobile initiatives

Jun 26, 2015

2015-06-26 BYOD.jpgThe majority of businesses these days have some sort of mobile initiative in place, be it a BYOD program or something similar. Allowing employees to utilize their own handheld hardware for both work purposes and their own personal pursuits comes with its share of benefits, including boosted flexibility and increased collaboration both inside and outside the office.

As BYOD continues to sweep the corporate world, many administrators are facing their internal mobile initiatives with a forward-looking attitude. In order to help these company leaders make their mobility programs even better, here are a few tips:

Leverage apps that provide cross-platform compatibility
CIO noted that one way decision-makers can enhance their BYOD programs is to provide applications for employee use that are operable across the range of operating systems and devices that workers use. This approach should extend to every program the company implements for its mobile initiative, including collaboration and secure file sharing platforms. Cross-platform compatibility will not only ensure that these solutions are accessible to employees, but that they utilize them and do not seek out consumer applications. While these apps may be familiar to staffers, they often do not have the robust security measures required in a business setting.

“If employees aren’t able to access, work with and collaborate on a document with their preferred device, mobility falls short,” noted collaboration technology expert Ryan Kalember. “Having to convert file types or use multiple apps to edit or annotate a document disrupts workflows and decreases productivity.”

Prevent losses by storing important documents off employee devices
In addition to bolstering collaboration, administrators should also look for ways to improve their BYOD security. IT Toolbox contributor James Gaskin noted that one way to better safeguard company information is to provide an outside storage and access system for sharing business files.

“First of all, try and keep files off the user’s smartphones and tablets,” Gaskin advised. “IT can control which files are placed on the cloud service, make sure any changes to those are backed up properly, while not asking the users to back up their own files.”

Connected mobile with on-premise phone solutions
CIO also recommended integrating employees’ mobile hardware into the office phone system. Brian Crotty, Broadview Networks COO, said it’s crucial for workers to be able to use their smartphones as they would an office extension. This allows staff members to always be accessible and have calls routed to them even when they are out in the field.