Top Frequently Asked Questions

	Why don’t you have a technical support number listed?
	At Memeo we are dedicated to producing high-quality, low-cost products for our customers. One of the ways we decrease our costs is by providing email support in lieu of live phone support.
	Can I pay for phone support?
	Paid phone support is not available at this time.
	Is it common for companies to not offer phone support?
	Over the last couple of years it has become more common for companies to eliminate phone support; in fact, the majority of our customers prefer email support.
	I am having a support issue, what should I do?
	You can visit our User Guides and FAQ’s at http://www.memeo.com/autobackup_1.php or submit your question via our online form. We guarantee a response back to you within 1 business day.
	Will you offer phone support in the future?
	We try to adapt to the needs of our customers and the market, we will continue to assess the possibility of providing phone support.